Julie Heiser, Ph.D.

Academic Achievements

• Ph.D. in Psychology, Stanford University, August 2004
  Concentration: Cognitive Psychology
  Advisor: Barbara Tversky
  
• M.A. in Psychology, Stanford University, 2001
  Concentration: Cognitive Psychology
  Advisor: Barbara Tversky
  
• B.A. in Psychology, University of California at Santa Barbara, 1999
  High Honors, Academic Excellence Award
  Distinction in the Psychology Major
  

Relevant professional experience

• Postdoctoral Scholar (2004-present)
  Stanford University Center for Innovations in Learning
  Advisor: Daniel Schwartz
  
• Researcher, Palo Alto Research Center, Inc. (2001- present)
  Part-time position in User Interface Research (UIR) lab
  Mentors: Peter Pirolli and Stuart Card
  
• User Experience Engineer Intern, Apple Computers, Inc. (Summer, 2000)
  Human Interface Group: conducted survey construction, cognitive walkthroughs, protocol analyses, and usability testing on OSX.
  

Research assistantships

• Dr. Richard Mayer, UCSB, 1998-1999.
  • Topics: Multimedia learning and working memory
• Dr. Elizabeth Bates, Center for Research in Language, UCSD, Summer 1998.
  • Topics: Global aphasia, bilingual language aquisition
• Dr. Mary Hegarty Lab, UCSB, 1997-1999.
  • Topics: Mechanical reasoning, working memory, mental animation
    
    

Teaching Experience

• Teaching Assistant, Introductory Psychology: Fall, Winter, & Spring 2003-2004
• Co-terminal Masters student seminar, Fall, Winter & Spring, 2003-2004
• Head Teaching Assistant, Introductory Psychology: Winter 2002
• Course Assistant, Foundations of Cognition (graduate students): Fall, 2001
• Head Teaching Assistant, Introductory Psychology: Spring 2001
• Course Assistant, Cognitive Psychology: Winter 2000
• Course Assistant, Developmental Psychology: Fall 2000
  

Publications

Heiser, J., Tversky, B. and Silverman, M. (2004). Sketches for and from collaboration. In J. S. Gero, B. Tversky, and T. Knight (Editors). Visual and spatial reasoning in design III. Pp. 69-78. Sydney: Key Centre for Design Research.

Heiser, J., Phan, D., Agrawala, D., Tversky, B., & Hanrahan, P. Identification and Validation of Cognitive Design Principles for Automated Generation of Assembly Instructions. Advance Visual Interfaces, 2004.

Chi, E. H.; Hong, L.; Heiser, J.; Card, S. K. eBooks with indexes that reorganize conceptually. Extended Abstracts of the ACM International Conference on Human Factors in Computing Systems (CHI 2004); 2004 April 24-29; Vienna; Austria. NY: ACM; 2004; 1223-1226.

Tversky, B., Suwa, M., Agrawala, M., Heiser, J., Stolte, C., Hanrahan, P., Phan, D., Klingner, J., Daniel, M.-P., Lee, P. and Haymaker, J. Sketches for design and design of sketches. In Ugo Lindemann ( Editor), Human behavior in design: Individuals, teams, tools. Pp. 79-86. Berlin: Springer.

Agrawala, M., Phan, D., Heiser, J., Haymaker, J. Klingner, J., Hanrahan, P., & Tversky, B. (2003) Designing Effective Step-By-Step Assembly Instructions. SIGGRAPH 2003. pp.828-837.

Heiser, J. & Tversky, B. (2003). Cognitive Design Principles for Visualizations: Revealing and Instantiating. In the proceedings of the 25th Annual Meeting of the Cogntive Science Society,

Heiser, J & Tversky B. (2002). Descriptions and Depictions in Acquiring Complex Systems. In the proceedings of the 24th Annual Meeting of the Cognitive Science Society.

Mayer, R. E., Heiser, J., & Lonn, S. (2001). Cognitive constraints on multimedia learning: When presenting more material results in less understanding. Journal of Educational Psychology, 93, 187-198.

Tversky, B, Zacks, J., Lee, P. U., and Heiser, J. (2000). Lines, blobs, crosses, and arrows: Diagrammatic communication with schematic figures. In M. Anderson, P. Cheng, and V. Haarslev (Editors). Theory and application of diagrams. Pp. 221-230. Berlin: SpringerIn Press

Heiser, J. & Tversky, B. Characterizing Diagrams Produced by Individuals and Dyads. Springer-Verlag.

Under review

Heiser, J. and Tversky, B. Mental models of complex systems: Structure and function.

Tversky, B., Heiser, J., Lozano, S., MacKenzie, R., and Morrison, J. Enriching animations.

Tversky, B., Agrawala, M., Heiser, J., Lee, P. U., Hanrahan, P., Stolte, C., Daniele, M.-P. Cognitive design principles for generating visualizations.

Invited Talks

Agrawala, M., Heiser, J., & Tversky, B. “Automating the Design of Visualizations.” Tutorial at AAAI 2004, San Jose, CA.

Heiser, J. Designing Effective Diagrams, Teachers College, Columbia University, February 2004.

Heiser, J. Designing Effective Diagrams, Cognitive Science Colloquium, Rensselaer Polytechnic Institute, February 2004.

Conference Presentations

Heiser, J. & Tversky, B. “Characterizing diagrams produced by individuals and dyads.” Workshop on Interactive Graphics, Institute for Contemporary Arts, London, September, 2003.

Tversky, B., Agrawala, M., Stolte, C., Lee, P., Heiser., J. Daniel, M.P., & Haymaker, J. “Insights from sketches” Invited talk at Symposium on Human Behaviour in Design, Munich, Germany, March, 2003.

Tversky, B., Daniel, M.P., Heiser, J., “Language and diagrams in assembly instructions” Invited talk at European Workshop in Imagery and Cognition, Pavia, Italy, April, 2003.

Heiser, J. & Tversky, B. “Diagrams in collaboration.” Invited talk at Workshop on Collaboration, Office of Naval Research, University of Maryland, January, 2003.

Heiser, J. & Tversky, B.“How to put things together.” Poster at meetings of Psychonomic Society, Kansas City, November, 2002.

Tversky, B. & Heiser, J.“Diagrams to Augment Cognition,” with Heiser, Zacks, Lee, and Suwa; talk for meetings of Cognitive Science Society Meetings, Augsut, 2002.

Tversky, B., Suwa, M., Lee, P., Heiser, J. & Zacks, J.“What do sketches say about thinking?” Invited talk at AAAI Spring Symposium on Sketching, March, 2002, Stanford, CA.

Tversky, B. & Heiser, J.“Structural and Functional Perspectives on Complex Systems.”. Invited address at Winter Text Meetings, Jackson Hole, January, 2001.

Heiser, J. & Tversky, B. (May, 2001). Depictions and Descriptions of Complex Systems: Structural and Functional Perspectives. Poster presented at the annual meeting of the Western Psychological Association, Maui.

Tversky, B., Lee, P., Zacks, J. & Heiser, J. “Line, crosses, T's, blobs, and arrows: Semantics of diagrams.” Invited talk at conference on Conceptual Structure, Discourse, and Language, Santa Barbara, CA, May, 2000.

Mayer, R. E. & Heiser, J. (November, 1999). Role of cognitive load in multimedia learning. Paper presented at the 40th annual meeting of the Psychonomic Society, Los Angeles.

Heiser, J. & Mayer, R.E. (June, 1999). The effect of seductive details and modality redundancy on multimedia learning. Paper presented at the 9th annual Undergraduate Colloquium at the University of California, Santa Barbara.

Other Talks

Heiser, J. & Davidenko, N. Degree of Interest Tree Visualization Evaluation. User Interface Research Seminar, PARC, Inc. January, 2003.

Heiser, J. Creating a Digital Video Lab. User Interface Research Seminar, PARC, Inc. January 2003.

Heiser, J. Diagrams and text in assembly instructions, part II. Augmented Cognition Research Group, Stanford University, February, 2002.

Heiser, J. Problems with animation. Augmented Cognition Research Group, Stanford University, March, 2002.

Heiser, J. Diagrams and text in assembly instructions. Augmented Cognition Research Group, Stanford University, October, 2001.

Heiser, J. & Schraedley, P. Basic Statistics for Computer Scientists. User Interface Research Seminar, PARC, Inc. December, 2001.

Heiser, J. Diagrams and Text in Understanding Mechanical Systems. Stanford University Friday Cognitive Seminar, February, 2000.

Honors and Awards

• Graduate Service Recognition Award Nominee, Stanford University, 2004.
• Eastman Kodak Fellowship in Social Science. Tuition and stipend, 2000-2004.
• Morgan's Award for Research Promise in Psychology. UCSB, 1999.
• Chairperson's Award. UCSB, 1999.
• Distinction in the Psychology Major.UCSB, 1999.
• High Honors upon graduation, College of Letters and Sciences. UCSB 1999.
• Academic Award of Excellence. UCSB Presented in June, 1999 at commencement.
• UCSB College of Letter and Science Honors Program Completion, June 1999.

Administrative Functions

• Mentor, Psychology Masters Students, 2003-2004
• Ad-hoc Reviewer, IEEE Computer Graphics and Applications
• Ad-hoc Reviewer, Cognitive Science Society 25th Annual Conference, 2004
• Ad-hoc Reviewer, CHI 2004
• Reviewer, Conference on Interactive Graphical Communication, 2003
• Psychology 1 Initiative Team Member 2003-2004
• Psychology 1 Initiative Steering Committee, 2002-2003
• Graduate Student Admissions Committee 2001-2002
• Coordinator, Department of Psychology Cognitive Seminar, 2000-2001
• Coordinator, Stanford-Berkeley Cognitive Talks, May, 2001
• Graduate Student Admissions Committee 2000-2001
• Peer Advisor, Psychology Department UCSB, 1998-1999